Complaint·January 23, 2025

On 1/23//2025 Licensing Program Analyst (LPA) Isabel Ortega conducted an unannounced subsequent complaint inspection to deliver findings on the above allegation. LPA met with Licensee and toured the facility. Upon arrival LPA observed 5 children in care and 2 Staff providing care and supervision. During the course of the investigation, LPA conducted interviews with children, Staff and parents. LPA completed observations and gathered documents relevant to the complaint allegation. Based on interviews conducted, the allegation an adult in the home handled day care child in a rough manner is Unsubstantiated. Based on the disclosures at the time of incident, confidential interviews conducted by LPA, and observations there were no evidence A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred. No deficiency was cited for this investigation. An exit interview was conducted, a copy of this report, appeal rights and a notice of site visit were provided to Licensee.