complaint·December 16, 2024

During interviews, P2 and P3 reported that they are very happy with the care provided and they have never observed any of the teachers speaking inappropriately to any of the children. During interviews, P1 reported that during a surprise visit for a drop off, they listened to S1 speak to their child in a rough, cold and stern manner in the restroom and they could hear their child crying. During interviews, P4 reported that S1's behavior toward the children are up to standard. P4 explained that although there are no health and safety issues or violations they may have observed, they feel that S1 could be more nurturing toward the children. P4 explained that their child had disclosed to them in the past that they had asked for water and S1 yelled at the child. When interviewed, A2, A3 and A4 reported that they have never observed any inappropriate interactions between the teachers and children. When interviewed, A1 reported that S1 is tense and has less patience. A1 did not want to label S1 as aggressive, however, S1's approach can be a little more rough, which with children with special needs can lead them to become more fussy and throw more tantrums. Based upon interviews conducted, the allegation has been determined to be Substantiated. A finding of Substantiated means that the preponderance of evidence standard has been met. California Code of Regulations, Title 22, Division 12 Chapter 1 Article 06. Continuing Requirements, Section 101223 “Personal Rights" are being cited. Please refer to LIC9099-D for documentation of the deficiency. The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview conducted, Appeals Rights provided, and report was reviewed with Director, Martina Beltran. During interviews, all four adults, A1, A2, A3, and A4 reported when they are working with the teachers they have never observed any teacher using inappropriate forms of discipline or not meeting children's toileting needs. A1, A2, A3, and A4 all explained that if a child requires restroom use they are also working alongside the teachers and can provide assistance to ensure toileting needs for children are met. All four parents interviewed did not present concerns related to the above-mentioned allegations. Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated. The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Director, Martina Beltran and Appeals Rights provided.