complaint·March 10, 2025

When interviewed, S2 stated that she had heard another staff member yelling and brought this up to the director’s and owner’s attention. When interviewed, S4 stated that she had heard a staff member use a strong tone to stop another student from getting hurt. S4 had a meeting with this staff member and told her that a harsh tone is not tolerated and that any moments like this should be followed up by a calm loving explanation. When interviewed, S5 stated that she heard two staff members being a little too firm. Although S5 works in another building, she can hear these staff members being firm when her window is left open. When interviewed, P1 and P2 stated that they never noticed or heard a teacher yelling at children. When interviewed, P3 stated that she witnessed different teachers using not yelling but a firm tone. P3 explained that this wasn’t done in a mean way. They are trying to stop the children’s behavior or teach them something. Based upon interviews conducted, the allegation has been determined to be Substantiated. A finding of Substantiated means that the preponderance of evidence standard has been met. California Code of Regulations, Title 22, Division 12 Chapter 1 Article 06. Continuing Requirements, Section 101223 “Personal Rights" are being cited. Please refer to LIC9099-D for documentation of the deficiency. The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview conducted, Appeals Rights provided, and report was reviewed with Director, Martina Beltran. When interviewed, P1, P2, and P3 all stated that they have not noticed any supervision issues. Generally, they are happy with the services provided. Their children have not sustained any major injuries due to a lack of supervision. Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated. The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Director, Martina Beltran and Appeals Rights provided.