Incident investigation·October 8, 2025

On 10/8/25 Licensing Program Analyst (LPAs) Tyler Reyes conducted an unannounced Case Management-Incident inspection to follow up on incident that was reported to the Department 9/22/25. LPA met with Site Supervisor Natasha who guided LPA on a tour of the classroom. LPA observed (7) children in care and (7) children listed present on Attendance Record 10/8/25. LPA observed (3) teachers and (1) aid. The following individuals were present were Staff 1(S1-S4). Adults present have obtained criminal record clearance or exemption. LPA informed that any individual that has direct contact with the children is required to have a criminal record clearance or exemption. On 9/22/25, an unusual incident report (UIR) was made to the Department regarding an incident that occurred on 8/25/25. Per UIR, parent 1 (P1) of child 1 (C1) reported to staff 1 (S1) that a substitute teacher held her child\342\200\231s head down forcefully on the cot during nap time. C1 stated the action caused pain. No visible bruises were observed by staff. Site Supervisor reported the incident to the substitute staffing agency and substitute teacher was removed from classroom. Per Site Supervisor Natasha C1\342\200\231s parents were satisfied with correct action. On 10/8/2025 LPA spoke with P1 regarding the incident that occurred on 8/25/25. P1 stated that there were no further concerns and confirmed no medical treatment was received for C1. Per interview with Site Supervisor Natasha C1 did not receive any medical attention related to the incident. Site Supervisor Natasha states no prior concerns or similar incidents reported. Per Site Supervisor personal rights of children were reviewed with staff and substitute staffing agency. LPA obtained the Daily Attendance Record for 8/25/25 which indicated (7) children were present including C1. Based on information provided by Site Supervisor Natasha LPA observed S1 and S2 present on 8/25/25. LPA discussed with with Site Supervisor Natasha regarding submitting UNUSUAL INCIDENT/INJURY REPORT LIC 624 to the incident mailbox. The Notice of Site Visit (LIC 9213) \342\200\223 must remain posted for 30 days consecutive days . Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview conducted and a copy of the report and appeal rights were provided to Site Supervisor Natasha. No deficiencies cited.