Incident investigation·June 27, 2024

The Licensing Program Analysts (LPAs), T. Tran and A. Carter conduct an unannounced site visit at Crystal Stairs Inc- Sullivan to follow up on a Case Management Incident occurred on 05/31/24, LPAs met with site supervisor, Wanda Lewis and toured the inside and outside of the facility. LPAs observed proper care and supervision. LPAs reviewed children and staff files and obtained LIC 500 personnel report and child's document. LPAs conducted interviews with staff, children, and others. Parent was notified of the incident. Based on the interview conducted, on the day of the incident, there were 5 children with two staff present. None of the interviewed parties shared any concerns regarding C1 personal rights was being violated while enrolled at this center. C1 and other children in class G observed to be comfortable with their teachers. Based on the available information it does not appear this incident was the result of a personal rights violation. No deficiency was found during today's inspection. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative, Wanda Lewis.