complaint·November 17, 2025

Page 2 On 9/03/2025 LPA initiated interviews with Licensee, staff and children. LPA received and reviewed children’s roster and copy of parent handbook. 11/17/2025 LPA Laureano completed all necessary interviews. Based on interviews completed with staff, parents, children and LPA’s observation during the two inspections, no information was disclosed that the above allegations did occur; therefore, the allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. No deficiencies are being cited in accordance with Title 22 of the California Code of Regulations and/or Health & Safety Codes. An exit interview was conducted, a copy of this report, appeals rights and a notice of site visit were discussed and provided to Licensee, Jovell Boles.