complaint·March 7, 2025

Regarding the allegations Facility staff is not keeping facility free of odor. It is alleged there is a smell of mold coming from the facility. (5) of (5) staff denied the allegation. Staff indicated they have not noticed any issues with smell at facility. (3) of (3) children denied the allegation. Children indicated not smelling any odor inside or outside the facility. Children indicated that it smells like strawberries and ice cream cookies. (5) of (5) parents denied the allegation. Parent indicated they have not smelled anything in the facility, nor have their children mentioned any odors. However, it was mentioned that a parent detected a urine smell, but this was not on the facility grounds. The parent clarified that they did not observe any odors when dropping off or picking up their child at the facility, but it may be due to possible homeless individuals outside of the facility. The investigation revealed that based on interviews with staff, parents, and children, as well as observations made during the facility tour there was no evidence of any persistent odor inside or outside the facility. Although the allegation may have happened or is valid there not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies will be cited today 03/07/2025 A notice of site visit was given and must remain posted for 30 days. Exit interview was conducted with Shelley Williams Administrator