Complaint·October 24, 2024

During the interview with the Licensee, the Licensee her staff does not yell at the children and she has not observed any staff speaking to the children inappropriately. Per Licensee interview they only use the high chairs for feeding the children and take them out when they are done. Per License they sit the children in the high chair who can not sit up properly when they do activities and remove the children after. Per interview with Staff 1 (S1), S1 stated they do not yell at children in care. They use a firm tone but do not yell at the children. Per S1 highchairs are used for feeding, and they sometimes use the highchair during arts and crafts for children that can not sit up on their own. Parents interviewed did not present concerns related to the above-mentioned allegations and were pleased with the services and care being provided to their children. Parents stated their children love attending the day-care. LPAs informed Licensee high chairs can be used eating. Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Licensee Oksana Glukhova and Appeals Rights provided. Page 2.