complaint·June 27, 2025

Anna Shirokova, Director stated that the facility conducts a wellness check with each child upon arrival if there is a visible injury “ouchy” staff will have a conversation with the parents and document the conversation in Bright Wheel that parents and staff have access to view. If child has an injury “ouchy” well at the facility, the staff will attend to the child, call the parent, complete a report, and document in Bright Wheet that parents and staff have access to view. When interviewing staff, staff did not make any disclosures regarding the allegation listed above. When interviewing parents, parents did not make any disclosures regarding the allegation listed above. Based on LPA’s observations, interviews which were conducted, and record review, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Anna Shirokova, Director including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role. Page 2 of 2