Complaint·April 12, 2022

Interviews disclosed the facility has a no bullying policy and children are aware of the requirement. Children will converse and joke, but remain friends. Staff disclosed she observed the children on the facility van using loud voices and asked them to quiet down, but did not observe any bullying. Interviews further disclosed the children do not experience bullying and do not engage in bullying other children. Parent interviews disclosed the facility has good communication regarding child transportation and always let them know if they are running late due to traffic. Parents disclosed the facility has been late for pick ups by no more than 10 minutes and the center lets them know if they will be late. Interviews also disclosed their children have not experienced bullying and get along with the other children. Facility provided records showing the after-school pick up schedule identifying which children are scheduled for pick up and which children are "NPU" (No Pick Up) for the week of 02/07/22 until 02/11/22. Based on evidence obtained and interviews conducted, the above allegations are deemed Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation did or did not occur. No deficiency was cited during inspection. An exit interview was conducted, this Report, Appeal Rights, and Notice of Site Visit were provided to Director, Elessia Session.