complaint·January 20, 2026

her sight. Although the Director was unable to stop the child from exiting the classroom, she was able to redirect the child once they were outside. Parents interviewed did not express any concerns regarding the allegation. Parents reported being satisfied with the care and services provided by the facility. Per interviews with staff stated the facility ensure no child is left unsupervised. LPA was unable to review camera footage because, at the time of the initial visit, the footage from the alleged days was no longer available. Per the Director, footage is only retained for 48 hours before it is overwritten. During LPA inspections, LPA did not observe any child without supervision. Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegations to be true. Therefore, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Director, Luana Madrigal and Appeals Rights provided. Page 2.