Complaint·July 2, 2025

The Department conducted a full investigation, which included staff interviews, interviews with relevant parties and other agencies, as well as a record review which included documentation related to the allegations. Based on LPA\342\200\231s interviews the preponderance of evidence standard has been met; therefore, the allegations are found to be substantiated. Staff handled day care child in a rough manner. It was obtained during the internal investigation that staff have been witnessed grabbing or pulling on a child. One staff stated it was to prevent a child from running in the classroom. Another stated that the child has been grabbed forcefully. The other allegation Staff spoke inappropriately to day care child. It was obtained during the internal investigation that staff members were saying \342\200\234stay away or \342\200\234get away from the children\342\200\235. LPA Doris Whitmore informed licensee Crystal Parbol that this report dated 07/02/2025 document(s) one Type A Citation Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Doris Whitmore informed the licensee Crystal Parbol to provide a copy of this licensing report dated 07/02/2025 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. An exit interview was conducted and a copy of this report, appeal rights, D- page was given to Crystal Parbol