complaint·January 14, 2025

According to Staff interviewed during the course of the investigation, staff stated that the facility has been out of ratio. Staff stated that it is not a regular occurrence but it has happened as an emergency basis for example while awaiting the arrival of an additional staff. According to Parents interviewed during the course of the investigation, multiple parents stated that they have observed 1 teacher supervising more than 4 infants numerous times. Parents further stated that this has been observed both upon drop off and upon pick up. Parents stated that they have observed this by looking through the window at the facility into the infant room. Based on the information obtained through observations and interviews, the allegation is substantiated. A substantiated finding means that the complaint is substantiated and the allegation is valid because the preponderance of the evidence standard has been met. 1 Type A deficiency is being cited on the attached LIC9099-D. A copy of this report shall be provided to the parents/guardians of the children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parents/guardians of any children newly enrolled at the facility for the next twelve (12) months. The LIC 9224 Acknowledgement of Receipt of Licensing Reports must be maintained in each child's file immediately upon receipt from the parent. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director, Karen Beninati and Jezyka Roldan.