Complaint·September 14, 2023

Based upon interviews, observations and record review, the allegation of staffing ratio and capacity is Substantiated. Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Information revealed that provider was operating over capacity. This is a type A violation of license staffing ratio & capacity regulations. Upon receipt of this report, the Licensee shall post the Notice of Site Visit (LIC 9213) and any Licensing report documenting a type “A” deficiency. The report and the Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required, will result in an immediate $100 civil penalty. A copy of this report shall be provided to the parent/guardian of children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parent/guardian of any newly enrolled children for the next 12 months (1 year). The Acknowledgement of Receipt (LIC 9224) form must be maintained in each child’s file immediately upon receipt from parent. Licensee was provided with a copy of the Acknowledgement of Receipt of Licensing Reports (LIC 9224). Exit interview was conducted and a copy of the report was provided. Appeal rights were reviewed and provided.