Incident investigation·January 21, 2022

On 1/21/2022, Licensing Program Analyst (LPA) Lillian Casillas conducted an unannounced Case Management \342\200\223 Incident inspection for the purpose of following up on an Unusual Incident Report (UIR) submitted on 12/14/2021. LPA met with Donia Leland, Site Supervisor, who toured LPA through the inside and outside of the facility. LPA observed 17 children in care with 3 staff. According to the UIR, on 12/13/2021, Parent 1 (P1) notified the facility that Staff 1 hit Child 1 (C1) on the head and mouth. C1\342\200\231s sibling, Adult 1 (A1), served as a language interpreter for P1. C1 has not returned to the facility since 12/10/2021. Staff did not observe the incident nor any visible injuries on C1. During the investigation, LPA interviewed Site Supervisor, Staff 1, Staff 2, Staff 3, P1, A1, C1, and Child 2. LPA obtained the children\342\200\231s roster (LIC9040), personnel file for the substitute teacher, and Crystal Stairs monthly attendance sheets for November and December 2021. No enough information was revealed; therefore, no deficiencies are cited, per Title 22, Division 12, Chapter 3, of the California Code of Regulations, no deficiencies are cited. An exit interview was conducted and a copy of this report (LIC 809) and Notice of Site Visit were provided to Site Supervisor, Donia Leland.