Incident investigation·June 3, 2025

On 06/03/2025 Licensing Program Analyst( LPA) Doris Whitmore conducted a follow up unannounced visit for conducting a Case Management Inspection due to an incident that occurred on 02/20/2025 and was reported to the Regional Office. LPA met with Norma Izucar, Site Supervisor and informed the nature of the visit. LPA Whitmore observed 40 children in care with proper teacher child ratios observed. There were a total of 11 staff. LPA Whitmore conducted interviews on 04/21/2025 with ( S1) ( S2) ( S3) and ( C1). On 05/30/2025 Phone interviews were conducted with the the Parent( witness) and (S4). During the interviews ( S1) stated that she was on break and it did not seem any thing out of the ordinary when she returned from her break.. ( S2) informed ( S1) that ( C1) got yanked by ( S4) At the time ( S2) did not inform ( S1) of the child.( S1) shared that right off the back ( S4) was aggressive with the children.( S1) stated she did not see ( S4) have any physical interactions with the kids just verbal. ( S2) stated that she saw( S4) grabbing( C1) by the arm very strong.( S2) was on the other side of the classroom and that's when she was able to see what was happening with the arm.( S2) informed the supervisor what was going on. ( S2) Stated that ( S4) had a rough tone and ( S4) was being rough on the children.(S3) was not present at the facility and was notified by the FSA( Family Service Advocate) Family Advocate shared that two children were fighting over a toy on the carpet and ( S4) went to grab ( C1) arm.( S3) went to the facility to investigate and talk to the teachers. (S3) talked to her Coordinator what the Child Care Career person did to the (C1). The coordinator called the Child Care Careers and canceled the teacher. It was another witness the parent who saw everything that happened. ( S3) went to investigate with the parent and the teacher. Both confirmed the same information that was provided.. We checked the child we did different activities to see if the child was hurt. Child did not complain for anything. The child did the activities normally. I asked the child if he was ok. I asked the child if something hurt. Child just moved his head and his shoulders like No. ( S3) informed the parent what happened. verbally. In interviewing ( S4) on the phone( S4) stated Arrived on assignment went to the office to let them know to check me in. Once I was there the supervisor was not there at all on site. I can't remember the the classroom. I think it was classroom B., I went to the classroom kids playing around in the different centers. The teacher was like they have ten minutes until lunch time. She let the kids know that I am a teacher. The teacher told me to help them to wash their hands for lunch. We took the food off the tray to put on the table. The lunch was family style. After they ate lunch, they cleaned up and went to the bathroom, so they could take their nap. I am in the classroom the other teacher was going to lunch. I was in the classroom by myself. with the kids for napping. After they got up from nap, they washed their hands for snack We served them the snack. I went to lunch when the other teacher came back. I don't recall yelling at no children. or putting my hands on them. I did not touch nobody. I am a Christian Woman. I am over this the supervisor was not on site, was there any witness No I did not touch the child. I told the teacher I am a loud person. Lastly, in interviewing the witness. the parent( witness) stated I was at the door to pick up my son and I witnessed ( S4) yelling at the kids, She was telling the kids to sit down. The baby was not listening so she snatched her up by her arm and said this anit that. I walked up and she looked up. I went to report it to Silvia. Silvia is the resource lady at Chapel of Peace. In interviewing ( C1) there was no response from child. After conducting interviews ( S2) and ( S3) did not observe any bruises on the child. (C1) was interviewed and no responses. ( S2) stated that she saw ( S4) grabbing ( C1) by the arm very strong. The parent witnessed ( S4) snatch ( C1) by the arm this is a violation of personal rights. LPA Doris Whitmore informed that this report dated 06/03/2025 Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA (Doris Whitmore) informed the site Supervisor Norma Izcuar to provide a copy of this licensing report dated 06/03/2025 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report(LIC9224), or other written statement, must be placed in the child\342\200\231s file for verification. An exit interview was conducted and a copy of his report, appeal right, D- Page, was given to Site Supervisor Norma Izucar.