Inspection visit
complaint
Inspector’s narrative
What the inspector wrote
Citations
1 citation recorded*CCLD
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
- 101223(a)(3)Type A
PERSONAL RIGHTS
(a) The licensee shall ensure that each child is accorded the following personal rights:To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat,mental abuse or other actions of a punitive nature including but not ..... This requirement was not met as evidence by: Staff witnessed and observed a staff pulling on a child's arm real aggressively. Staff grabbed a child by the arm
FAQ · About this visit
Common questions about this visit
What happened during the November 19, 2025 inspection of CRYSTAL STAIRS HEAD START - HAWTHORNE PLAZA?
This was a complaint inspection of CRYSTAL STAIRS HEAD START - HAWTHORNE PLAZA on November 19, 2025. 2 citations were issued: 1 Type A (serious) and 1 Type B.
Were any citations issued to CRYSTAL STAIRS HEAD START - HAWTHORNE PLAZA on November 19, 2025?
Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "(a) The licensee shall ensure that each child is accorded the following personal rights:To be free from corporal or unus..."
What type of inspection was this?
This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.
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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.