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Inspection visit

complaint

CRYSTAL STAIRS HEAD START - HAWTHORNE PLAZALicense 197494332
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

documentation related to the allegations. LPA did not observe, nor was information provided via interviews that provided sufficient evidence to substantiate the allegations of Personal Rights \342\200\223 Staff uses inappropriate language around children in care. During the interviews it was not disclosed that inappropriate language was used around the children or witnessed. Therefore, the allegations are deemed unsubstantiated. Meaning, although the allegations may have happened or valid, there is not a preponderance of the evidence to prove that the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. No deficiencies cited An exit interview was conducted, copy of this report was read, appeal rights along with Notice of Site Visit were provided. Notice of Site Visit is required to be posted for 30 days.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101223(a)(3)Type A

    PERSONAL RIGHTS

    (a) The licensee shall ensure that each child is accorded the following personal rights:To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat,mental abuse or other actions of a punitive nature including but not ..... This requirement was not met as evidence by: Staff witnessed and observed a staff pulling on a child's arm real aggressively. Staff grabbed a child by the arm

FAQ · About this visit

Common questions about this visit

What happened during the November 19, 2025 inspection of CRYSTAL STAIRS HEAD START - HAWTHORNE PLAZA?

This was a complaint inspection of CRYSTAL STAIRS HEAD START - HAWTHORNE PLAZA on November 19, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to CRYSTAL STAIRS HEAD START - HAWTHORNE PLAZA on November 19, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.