complaint·May 19, 2025

According to Staff Interviewed during the course of the investigation, they are doing the best that they can but there are moments when children do hit one another. Staff stated that they do their best to ensure that those children who need more direct supervision have it but it is not always possible. Staff further stated that they take the appropriate steps to ensure that children are provided with the assistance that they need both at school and away from school. According to parents interviewed during the course of the investigation, parents have no concerns regarding their children's safety and well being. Parents stated that licensee and teachers are in fact preventing day care children from harming other day care children while in care. Parents are happy with the Child Care Center. Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director, ERENDIDA ROMERO.