Complaint·March 3, 2026

On 12/05/2025 at 3:44 p.m., Licensee Cherrelle Rivera emailed LPA Castellanos regarding an incident that occurred on 12/03/2025 at approximately 9:29 a.m. The facility failed to notify the Community Care Licensing Division (CCLD) in a timely manner as required by Title 22. Although S2 & S3 reported that law enforcement had been contacted, the RAPS_300 Regional Allocation of Police Services Location Inquiry for the period 12/01/2025–12/11/2025, submitted by law enforcement, indicates that no call was made by facility staff regarding the father’s forceful entry into the child care facility. Based on record review, interviews, and all evidence obtained, it has been determined that staff did not telephone law enforcement during the abduction of a day-care child and did not notify CCLD of the incident as required. The preponderance of evidence standard has been met; therefore, the allegations are SUBSTANTIATED . Pursuant to Title 22, Division 12, Chapter 1 of the California Code of Regulations, two (2) deficiencies are cited for violations of Title 22 requirements. These deficiencies are documented on the LIC 809-D (Type A and Type B). Upon receipt of this report, the Licensee must post the Notice of Site Visit and any licensing report documenting a Type A deficiency for 30 consecutive days . Failure to maintain required posting will result in an immediate $100 civil penalty. A copy of this report must be provided to all currently enrolled parents/guardians by the next business day or upon return. For the next 12 months, a copy must also be provided to parents/guardians of newly enrolled children. The Acknowledgment of Receipt of Licensing Reports (LIC 9224) must be placed in each child’s file upon receipt. A copy of the LIC 9224 was provided during today’s visit. An exit interview was conducted, and the Plan of Corrections was reviewed with S4. A copy of this report and appeal rights were provided to S4, whose signature acknowledges receipt of these documents. Page 2