complaint·June 29, 2023

The Director that was available at the commencement of the investigation denied that staff yells in the presence of children in care. During today\342\200\231s visit, LPA Thompson was met with a new Director Yolanda Mojarro When conducting interviews with staff, Staff#1, Staff#2 and Staff#3 disclosed that Staff #4 both yells at and grabs children inappropriately. Staff #1 stated that they addressed their concerns about Staff#4 to the Licensee. Staff #4 admitted that they inappropriately grabbed Child #1 and took Child #1 to an off-limits area behind closed doors. Staff #4 made no disclosure of yelling but stated that they are aware that children run and lay down for nap time when they see Staff #4. Based on interviews conducted with children, Child #1 disclosed that they do not like that Staff #4 chases Child #1 to grab them and tells Child #1, \342\200\234go to your bed, go to sleep.\342\200\235 Child #3 disclosed that Staff #4 is \342\200\234mean\342\200\235 and chases children to say, \342\200\234do not do this, stop.\342\200\235 When interviewing Child #4, Child #4 demonstrated how Staff #4 raises their voice and changes their tone to say, \342\200\234stop, don\342\200\231t do this.\342\200\235 Adult #1 was interviewed and disclosed that they observed Staff #4 yell at children and was present when Staff #4 grabbed Child #1 and took Child #1 to a hallway behind closed doors. Parents interviewed made no disclosures regarding the allegations. Based on LPA Miranda\342\200\231s interviews which were conducted with Staff and Children, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 Chapter 1 101223(a)(3) Personal Rights), is being cited on the attached deficiencies page . --Page 2 of 3 The Notice of Site Visit must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Yolanda Mojarro, Director, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.