complaint·October 16, 2024

Licensee disclosed that there have not been incidents of a child being hit by licensee, staff, or other children. If a child has challenging behaviors, then the Licensee will redirect the child with reading materials on the challenging behavior, group discussion about the challenging behavior, informing the parent of the challenging behavior, and providing reading materials to take home on the challenging behavior. When interviewing staff, staff did not make any disclosures regarding the allegation. When interviewing parents, parents did not make any disclosures regarding the allegation. If their child has a challenging behavior, then the Licensee will redirect the behavior with reading materials on the challenging behavior, inform parents of the challenging behavior, and provide reading materials to take home on the challenging behavior. When interviewing children, children did not make any disclosures regarding the allegation. Based on LPA\342\200\231s observations and interviews which were conducted and record review, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Karineh Galostian, Licensee including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role. PAGE 2 OF 2