Incident investigation·November 19, 2025

This is an amended report for the report dated on 11/19/2025. On 12/19/2025 Licensing Program Analyst (LPA)Isabel Ortega met with Licensees, for the purpose of a Case Management - Incident inspection of an unusual incident that occurred on 4/23/2025. This investigation was conducted by Community Care Licensing (CCL) Investigation Bureau (IB) . This incident was self-reported by the facility on 4/24/2025. On 4/23/2025, at around 10:37 am. C1 sustained first, and second degree burns from a tumbler containing hot coffee that was made accessible in the day care area. The investigation further revealed that the licensee failed to properly evaluate the injury and seek timely medical attention for C1 which progressed the burn injury. Licensee inaccurately reported that the coffee was not hot stating that C1 was crying due to being startled. Initial photos shared by licensee showed slightly inflamed skin and C1 playing outdoors. Licensee failed to thoroughly assess C1’s burn area to monitor progression, and did not inform the parent when the injury began to worsen or blister. Report continued on page two C1 received medical care at urgent care after parent observed the injury during pick-up, 4 hours after the incident. Licensee’s inaction resulted in serious injury to C1. Based on the above information, it is determined that licensee violated licensing regulation of Personal Rights that resulted in the serious injury of C1. Licensee was notified that the issuance of an Enhanced Civil Penalty for serious injury is being evaluated by the Department. This violation was address on report issued to licensee on 12-19-2025. (LIC 9099). No citation issued. An exit interview was conducted. Appeal rights, and the Notice of Site Visit were provided to Licensees.