complaint·December 1, 2021

On 12/01/2021 Licensing Program Analyst (LPA) Isabel Ortega conducted a complaint investigation at the facility to deliver complaint investigation findings. LPA met with licensee Belem Garcia, who guided LPA on a tour of the facility. Upon arrival LPA observed 6 children in care. at about 3:00pm school age children arrived. a total of 8 children present. During this investigation, LPA received pertinent documents related to this investigation, which included Facility Roster and other documentation related to the allegation. LPA interviewed the complainant, Licensee, parents and children. According to interviews conducted and observations completed did not disclose a child nor infant left in the crib/playpen while not napping for more than 15-20 mins. Allegation of Personal Rights: Day-care child left in crib for an extended period of time is deemed to be UNSUBSTANTIATED, a finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegations occurred. An exit interview was conducted, a copy of this report and a notice of site visit report were provided to Family Child Care Home.