complaint·November 29, 2023

Pg. 2 During the interview with the Director, it was disclosed that on 10/11/23, at approximately 2:30PM - 2:40PM, Child 1 woke up from a nap and Staff 1 observed a cut on the left eye of Child 1. Staff 1 immediately notified the Director and at which time the Director notified the mother of Child 1. Per the Director, the cut on the left eye must have happened on the cot as Child 1 was observed lifting its head up and while putting the head down possibly hitting the left eye on the plastic part of the cot. Prior to taking a nap, Child 1 was observed to be fine with no injuries. Child 1 was picked up by the mother and taken to the E.R., where Child 1 received medical attention and released back to school on 10/12/23, with no restrictions. Child 1 returned to school on 10/12/23. The statements obtained from staff were consistent and corroborated with the statement obtained from the Director. During the interview of Staff 1, Staff 1 disclosed that on 10/11/23, at approximately 2:30PM, Staff 1 observed Child 1 lift its head up and put it back down. Staff 1 thought Child 1 had a bad dream and went to check on Child 1 and at which time observed a cut on the left eye of Child 1. There was very little blood observed on the sheet covering the cot. The Director was notified and shortly after the mother arrived and took Child 1 to the E.R. Per Staff 1, they did not observe the actual incident but Staff 1 believes the cut on the left eye happened as a result of Child 1 hitting the eye on the plastic part of the cot, while putting its head down. Prior to taking a nap, the entire class, including Child 1 were sitting and listening to classical music and no injury was observed on Child 1. After the incident, Staff 1 questioned Child 1 to see how the injury happened and Child 1 pointed at the bed/cot. Child 1 returned to school the following day with no restrictions. Parents interviewed did not present concerns and were pleased with the services and care being provided to their children. During the interview of Child 1, it was disclosed that the injury to the left eye was as a result of Child 1 bumping its head on the bed/cot, during nap time. Although Child 1 sustained an injury while in care, staff provided first aid and also contacted the parent of Child 1. The injury was not a result of neglect or lack of care/supervision on part of facility staff. Pg. 3 Based on the investigation conducted, there is insufficient evidence to support the above-mentioned allegation to be true. Therefore, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. The Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Gladys Villalobos and Appeals Rights provided.