Complaint·January 18, 2024

has not sustained injuries while in care. Three parents stated their child is still enrolled at Guidepost and one parent stated their child is no longer enrolled due to the cost of tuition but was really happy there. All staff stated they are placed in positions (zoning) to be able to view the children adequately. It was also stated that by counting the children to ensure they are within ratio. All staff stated no children have been hurt due to inadequate supervision. One staff stated she has observed when a child has fallen due to running or bumping to other children. All staff explained the ratio requirements for infants and toddlers. During the inspection on 11/9/23, LPA observed all hand washing sinks to be in good repair. Director stated, in the month of October 2023, the sink between classrooms 6 and 7 had a minor leak and it was repaired the next day at 1:14pm. LPA observations and interviews conducted did not support nor confirm the above allegation. This agency has investigated the complaint. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. No deficiency given at this time. Exit interview was conducted with director Thalia Valdovinos. The director was provided a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these forms. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.