Incident investigation·November 24, 2025

On 11/24/2025 Licensing Program Analyst (LPA) Mary Silva conducted an unannounced case management inspection to ensure the facility was in compliance with Title 22 regulations and to obtain additional information regarding an incident reported to the regional office. At the time of arrival licensing staff met with Child Development Supervisor Mercedes Gomez and Child Development Program Director Rosa Ducoing. The purpose of the inspection was explained. Census was taken. LPA observed 22 children with 7 staff. The department was made aware of an incident that occurred at the facility on 11/05/2025 involving an alleged violation of a child\342\200\231s personal rights while in care. On 11/10/2025 the facility reported the incident to the department on the same day a parent reported the occurrence to the program manager. Parent was concerned in the manner staff #1 restrained child #1 as a form of redirecting. Based on parent's statement, on 11/10/25 during drop off staff #1 informed parent children can no longer bring toys from home as it has been difficult for some children to share. Child#1 had brought a toy that morning and became upset when parent told child the toy would be taken home and brought back afterschool. Child#1 became upset, began to yell and scream. As parent said goodbye, staff #1 restrained child#1 by grabbing both wrists and crossed both arms across the child\342\200\231s chest. During the inspection LPA conducted interviews with program director, facility staff, reporting party and daycare children. LPA obtained documentation in the form of facility roster, incident report and written statements from staff and reporting party. In the course of the investigation a disclosure was made during interviews as an individual witnessed staff #1 restrained child#1 by placing both arms cross child\342\200\231s chest. This action is a violation of a child\342\200\231s personal rights Page 1 of 2 Based on the information verified during the inspection of the incident, the following deficiencies listed on the attached LIC 809D (deficiency page) are being cited in accordance with California Code of Regulations Title 22. Deficiencies that are being cited need to be cleared to protect the children\342\200\231s health and safety. LPA M Silva informed Program Director Rosa Ducoing that this report dated 11/24/2025 documents 1 Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA MSilva informed Program Director Rosa Ducoing to provide a copy of this licensing report dated 11/24/2025 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal Rights were given. Exit interview was conducted and report was reviewed with Program Manager Rosa Ducoing. Page 2 of 2