complaint·October 19, 2023

Page 2 During the incidents, there was only one staff member available in the toddler classroom in the afternoons, therefore they combined with the Two year old class. Per Director, parents were informed that toddler children would be combined with the Two year old class but there was no written authorization. Per Director, they have since stopped combining the classrooms. Staff interviews also revealed that there was at least one incident in which a child left the facility while soiled. Based on record review and interview, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. Two type B deficiencies are being cited today in accordance with California Code of Regulations Title 22: 101428(b) Infant Care Personal Services and 101216.4 Preschool Program With Toddler Component Exit interview was conducted with Director Mona Asad The Notice of Site Visit (LIC 9213) and the Appeal Rights were given and explained to the Facility Representative. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Page 2 Interviews conducted revealed conflicting statements regarding if staff are not providing adequate supervision to children. Staff advised that there is a company policy in which one staff member cannot even be alone with one or two children. Per company policy, there always needs to be at least two staff members with the children. LPA reviewed facility documentation indicating that ratios are accounted for during the day to ensure proper supervision is being implemented. One parent interview revealed one incident in which according to the parent, their child suffered a minor injury but no staff observed the incident. According to the parent, they were told there was more than one staff present when the incident occurred, but they did not witness the incident. Per parent, they did recall when the incident occurred. Other parent interviews revealed they have not witnessed children not being adequately supervised. Based on information obtained during the investigation, the allegations were determined to be unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview was conducted with Director Mona Asad The Notice of Site Visit (LIC 9213) and the Appeal Rights were given and explained to the Facility Representative. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.