Complaint·August 4, 2022

During observation on different occasions, personal rights of children were observed. Parent interviews consistently stated being satisfied with level of care at facility and did not express any concerns in similar to allegation. Children interviews did not make any disclosures in regards to allegation. LPA spoke to Program Director, who provided documents on Agency's investigation of incident. LPA reviewed documents which corroborates information provided by staff. Program Director provided proof of completion of certificates of staff for managing challenging behaviors and personal rights. Although the allegations may have happened or are valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies will be cited today. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Anadia Leal, Facility Representative, including, but not limited to Appeal Procedures and Agencies Consultative Role. Report Ends - Page 2 of 2