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Inspection visit

Complaint

KINDERCARE LEARNING CENTERLicense 1980030911 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Regarding the allegation: Staff are not keeping children safe from other children. Reporting Party (RP) alleged that C2 was bitten and scratched by other children in the facility on several occasions. LPA reviewed facility incident reports dated between 04/29/25 to 09/15/25 for C1 and C2. Incident reports revealed 19 incidents of biting. C1 bit other children including C2 and on one occasion scratched another child. Interviews with Staff confirmed that C1 has biting and scratching behaviors but the incidents did not cause serious injuries. Although S2 to S4 stated that S1 discussed C1’s behaviors and they were provided training to separate and talk to C1 when behaviors occur, biting incidents continued. The facility has a policy for persistent inappropriate behaviors but not specific to biting and scratching. According to S1, parents of C1 and C2 were informed of the biting incidents but a plan to remediate was not discussed. Rather, three therapists work with C1 on a daily basis, however, S1 stated that therapists do not provide documentation for therapy sessions. Interviews with P1 to P3 did not provide corroborating information. Children were not interviewed due to age. Based on LPA’s record review and interviews which were conducted, the preponderance of the evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 1, Article 06, 101223(a)(2) is being cited on the attached LIC9099D. An exit Interview was conducted and a copy of this report and appeal rights along with Notice of Site visit was provided to the Assistant Director Laura Arellano. Notice of Site visit must be posted for 30 days. page 2 of 2

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • PERSONAL RIGHTS

    101223 Personal Rights(a) The licensee shall ensure that each child is accorded the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.This requirement is not met as evidenced by: Incident reports revealed 19 incidents of biting. C1 bit other children including C2 and on one occasion scratched another child.

FAQ · About this visit

Common questions about this visit

What happened during the January 30, 2026 inspection of KINDERCARE LEARNING CENTER?

This was a complaint inspection of KINDERCARE LEARNING CENTER on January 30, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to KINDERCARE LEARNING CENTER on January 30, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "101223 Personal Rights(a) The licensee shall ensure that each child is accorded the following personal rights:(2) To be ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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