complaint·September 15, 2025

Licensing Program Analyst (LPA) Susann Sanchez conducted an unannounced complaint inspection for the purpose of delivering findings. LPA met with Mary Nichols, Director & Victoria Lopez, Assistant Director and informed of them the purpose of the visit. There were 35 children present and 10 staff supervising children. During the course of the investigation, interviews were conducted with staff and parents. LPA also reviewed pertinent documents. Six out of seven staff interviewed stated that the facility does not have an isolation area for sick children to wait while their parents pick them up and usually sick children wait in the classroom. Two parents also stated that when their children are sick they pick them up in their classroom and where unaware of an isolation area. Based on LPA interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated. Per California Code of Regulations, (Title 22, Division 12, Chapter 1) facility is being cited. A notice of site visit was given and must remain posted for 30 days. The report was reviewed with Mary Nichols, Director and a copy of the report was provided.