Incident investigation·November 21, 2025

Licensing Program Analysts (LPAs) Diana Ortiz and Lilli Babcock conducted an unannounced Case Management inspection due to an incident that occurred on 11/13/25. LPAs met with Director, Melissa Garcia, to whom the reason for the visit was explained. Census was taken. There were 21 children being supervised by 4 staff. On November 14 th , 2025, an unusual incident report was made to the Department regarding an incident that occurred on 11/13/25 that involved a child who was found unsupervised in the playground. Based on information obtained during interviews conducted with staff present during the incident, LPAs determined that Child #1 (C1) was found outside alone and unsupervised by C1s parent at pick up. During interviews conducted, all staff stated they did not know that C1 was missing and for what duration of time C1 was missing until C1s parents arrived for pick up and inquired where their child was. Staff #1 (S1) stated she was asked to clean another child’s diaper and was not told by anyone to stay and help cover and needed to do to leave for the day. S2 stated that C1 had to have walked from classroom 2A to classroom 2B and opened the door to the outside playground where C1 was found. Staff #2 (S2) stated a name to face was conducted after transition from outside to inside and C1 was in the classroom, however, S1 stated C1 could have possibly been left outside after outside play time and was not in line during transition. S2 stated that C1 was found at approximately 5pm or 5:05pm by C1 parents. Staff #3 (S3) stated a magnet was placed on the door jam leading to the outside playground to prevent the door from locking, however, Per Director, the magnets were removed on 11/14/25 and a door bell was placed above the door to alert staff when the door opens. Staff written statements, and Child Supervision Record (CSR) were obtained from Director, Melissa Garcia. Page 1 of 2 Based on the LPA’s interviews and record review, the following deficiencies listed on the attached LIC 809D (deficiency page) are being cited in accordance with California Code of Regulations Title 22. Deficiencies that are being cited need to be cleared to protect the children’s health and safety. LPAs Diana Ortiz and Lilli Babcock informed facility representative, Melissa Garcia that this report dated 11/21/2025 document(s) one (1) Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPAs Diana Ortiz and Lilli Babcock informed the facility representative, Melissa Garcia to provide a copy of this licensing report dated 11/21/25 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Director, Melissa Garcia. Page 2 of 2