Skip to main content

Inspection visit

Incident investigation

OPTIONS SURROUND CARE-WASHINGTONLicense 1980033771 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced Case Management inspection to follow up on an incident reported to the Department on 10/27/2025. Upon arrival at 2:10pm, LPA met with Lead Teacher Claudia Arias, to whom the purpose of the inspection was explained. Also present was Education Supervisor Amber Cervantes. A tour of the facility was provided and census was taken. There were 22 children with 4 staff members. On 10/24/2025, an incident occurred where Child #1 had an outburst and began throwing things around the classroom. During the outburst, an item was thrown and hit another child in care. Staff present escorted children out of the classroom to further remove them from potential dangers, while another staff stayed with Child #1 till they were able to calm down. LPA conducted two interviews during today's inspection and had Staff #1 send email statements to LPA. During interview, Staff #1 stated that Child #1 does have an IEP and has had a history of outbursts similar to the one that occurred on 10/24/2025. The child often screams, cries, and throws things around them, using their body during their "big feelings." Staff #1 states that the outbursts happen during transition or when they hear certain words that trigger it. There was a Behavioral Specialist present to assist with Child #1. Specialist currently attends part time during the week. During today's inspection, Child #1 did have a brief outburst during transition time. Child #1 did scream before starting to throw items around the room. Staff present were able to start escorting the other children from the classroom while Education Supervisor Amber Cervantes assisted with redirecting and calming child down. Child was able to regulate, clean up from their previous activity, and rejoin the group for snack time.Per Staff #1, there have been recorded incidents that have occurred previously and discussions with parent has taken place. REPORT CONTINUES PAGE 1 of 2 Based on the information obtained, the incident with Child #1 violated the Personal Rights of other children enrolled. Child #1 has had a history of outbursts while in care and the incident on 10/24/2025 resulted in another child in care getting hurt and needing first aid. Staff followed through with appropriate responses with the children in care, having them moved to another area, away from the outburst. The deficiencies listed on the following pages were observed by the LPA and are being cited in accordance with California Code of Regulations Title 22. Please see attached LIC 809D for deficiencies that are being cited and need to be cleared to protect the children\342\200\231s health & safety. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Lead Teacher Claudia Arias, at 3:40pm. Copy of Report provided. END OF REPORT PAGE 2 of 2

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

FAQ · About this visit

Common questions about this visit

What happened during the November 5, 2025 inspection of OPTIONS SURROUND CARE-WASHINGTON?

This was a other inspection of OPTIONS SURROUND CARE-WASHINGTON on November 5, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to OPTIONS SURROUND CARE-WASHINGTON on November 5, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B).

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

Share this reportEmail

Next steps

If this is your facility,claim this pageand add your response to the public record. Free.

Spotted an inaccuracy on this visit?Request a reviewand we will check it against the public record.

Researching this visit professionally?Book a 20-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.