complaint·May 28, 2021

Due to COVID-19 and precautionary measures, Licensing Program Analyst (LPA) T. Tran delivered this final finding of the above complaint allegation by use of via telephone with Licensee, Carol Galvez on 05/28/2021. Based upon the evidence obtained during the course of the investigation through interviews, record review and observation, the evidence does not support, nor disprove the allegation of adult in the home sexually abused a child in care occurred at the facility. Therefore, the allegation have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with the licensee. This report along with a copy of the appeal rights was via emailed to licensee. Via email with a read receipt which will act as the licensee's signature.