Incident investigation·April 22, 2025

Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced Case Management inspection to follow up on an incident report submitted to the Department on 04/08/2025. Upon arrival at 8:45am, LPA met with Senior Teacher Jennifer Calvillo, to whom the purpose of the inspection was explained. Education Supervisor Linda Dagne arrived soon after. A tour of the facility was provided. There were children present during the tour. Census was taken. There were 28 children with 10 staff members. On 04/07/2025, around 4:20pm, a child was observed running out of the play yard gate off of Willow Ave. to their family member, who was approaching to pick up the child. Family member brought the child back to the gate where Staff #1 met them. During today's inspection, interviews were conducted with two staff members. documentation in the form of Staff written statements and reports from Fire Department were obtained. During interview with Staff, it was explained that Staff #3 was by the swings with their back facing the gate. Staff #1 was by Willowood 2 portable, near the tree, walking towards the swing area. Per Staff #1, they observed Child #1 running towards the gate area. As they approached the gate area, the child had already exited the gate to their family member on the sidewalk. Staff #2 was already clocked out of work and observed the gate close while in their car, they then saw Child #1 with their family member walking back to the gate where Staff #1 met them. Staff #2 corroborated the positioning of Staff #1 and Staff #3. During review of the written statements, Staff recollection of events corroborated that the child was able to access the gate with any physical intervention. Staff #3 statement says that Staff #1 was calling out to Child #1 as they were running towards the gate, but child still exited. Per Education Supervisor, the West Covina Fire Department informed the facility during an inspection on 10/31/2024, that they would have to remove unapproved locks/latches on the exit doors. The play yard gate opens directly to street of Willow Ave and is dangerous for any child to access on their own. REPORT CONTINUES PAGE 1 of 2 Based on the obtained information from interviews and records review, it was determined that the incident of a child being able to exit the play yard on their own due to lack of safety measures at exit doors, is a violation of Personal Rights. The incident was submitted to the department within the required 24hr period. LPA Tcheng informed Education Supervisor that this report dated 04/22/2024 documents one Type A citation, which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, and personal rights of children in care. Also, LPA Tcheng informed the Director to provide a copy of this licensing report dated 04/22/2024, that documents any Type A citation, to parent/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC9224), or other written statement, must be placed in the child's file for verification. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Education Supervisor Linda Dagne, at 11:50am. Plan of corrections developed and copy of Report provided. END OF REPORT PAGE 2 of 2