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Inspection visit

complaint

KINDERCARE LEARNING CENTERLicense 1980082411 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Complaint alleges teacher, Staff #2 (S2), yelled at Child #3 (C3). During interviews conducted with children in care, C3 confirmed that S2 had yelled at them, and that when S2 yelled at them, it made them feel mad. Child #4 also stated they observed S2 yell at C3 by “screaming with a yell”. Staff interviewed stated they have never witnessed or been told of any staff at the facility yelling at a child. Parents interviewed did not disclose their child had been yelled at by staff. Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 1, are being cited on the attached LIC 9099D. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Director, Maricruz Flores. Page 2 of 2

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101223(a)(3)Type B

    PERSONAL RIGHTS

    101223 Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights:...(3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature... This requirement was not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above in 1 out of 1 interactions where staff yelled at a child, which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 8, 2024 inspection of KINDERCARE LEARNING CENTER?

This was a complaint inspection of KINDERCARE LEARNING CENTER on February 8, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to KINDERCARE LEARNING CENTER on February 8, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "101223 Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights:...(3)To be..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.