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Inspection visit

complaint

KINDERCARE LEARNING CENTERLicense 1980082411 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Allegation: Children are not being provided dignity in their relationships with others According to the allegation, a staff member asked a child in care if their hair was permed, which caused the child in care to feel made fun of. During interviews conducted, Child #2 stated a teacher told a child in care, “It looks like you have a perm. Do you have a perm?”. During interviews, Staff #6 stated a teacher told them “a child has curly hair and the teacher had asked the child “Is your hair permed”, or something like that”. Based on interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 1 & Chapter 12), is being cited on the attached LIC 9099D. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Assistant Director, Danielle Rojas. Page 2 of 2 Allegation: Staff are allowing bullying at the facility. According to the allegation, staff allowed a child in care to be bullied by other children in care. During interviews conducted with staff, children, and parents, no disclosures were made regarding children in care being bullied by other children while at the facility. Allegation: Facility is retaliating against child in care, making up stories that did not occur According to the allegation staff made up a story about a child in care, stating the child said an inappropriate word while in care, when in fact the child did not say the inappropriate word. During interviews conducted by LPA, Child #2, Child #3, Child #4, and Child #6 stated they heard the child in care say the inappropriate word. Additionally, Staff #1 stated they heard the child say the inappropriate word and Staff #5 stated “The child told me, “I did say that”. Allegation: Staff are allowing children to view inappropriate material at facility According to the allegation, staff allow children in care to view inappropriate material on their electronic devices while at the facility. During interviews conducted with staff, children, and parents, no disclosures were made to LPA regarding staff allowing children to view inappropriate material at the facility. Allegation: Unqualified person caring for children According to the allegation, a staff members child was caring for children at the facility. LPA reviewed staff files to ensure staff had the appropriate qualifications to be in the classroom. No disclosures were made during interviews regarding a staff members child caring for children at the school-age facility. Allegation: Lack of supervision Page 2 of 3 According to the allegation, due to lack of supervision, younger children in the school-age program have been hurt multiple times by older children in the school age program. During interviews conducted with staff, children, and parents, no disclosures were made to LPA regarding older children in care hurting younger children at the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. There were no deficiencies cited on the above-mentioned allegation per California Code of Regulations Title 22. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100 . Exit interview conducted and report was reviewed with Assistant Director, Danielle Rojas. Page 3 of 3

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • PERSONAL RIGHTS

    101223(a)The licensee shall ensure that each child is accorded the following personal rights:....(3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse...This requirement was not met as evidenced by: Based on interviews, the facility did not comply with the section cited above in 1 out of 1 interactions where a child felt made fun of by a staff by asking if their hair was permed, which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 2, 2024 inspection of KINDERCARE LEARNING CENTER?

This was a complaint inspection of KINDERCARE LEARNING CENTER on December 2, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to KINDERCARE LEARNING CENTER on December 2, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "101223(a)The licensee shall ensure that each child is accorded the following personal rights:....(3)To be free from corp..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.