Follow-up on corrections·July 20, 2021

On July 20, 2021 at 9:30 a.m., Licensing Program Analyst (LPA) Mireya García, contacted Site Supervisor, Anahit Shmavonyan, via telephone due to COVID-19 and precautionary measures in order to conduct a Case Management inspection. At 9:49 a.m., the call was transferred into a FaceTime tele-inspection. LPA García discussed the purpose of the call. During this tele-inspection the Site Supervisor took this LPA on a virtual tour of the facility. There were 11 children observed to be present at the facility during this tele-inspection. During interviews conducted with staff, disclosures were made regarding a Personal Rights violation conducted by Staff #1. Disclosures indicated that Staff #1 forced children to use the restroom even when they did not need to use restroom. More than one (1) Staff confirmed this information. This poses a potential health and safety risk to children in care. Title 22 Regulation Section 101223 Personal Rights states (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. REPORT CONTINUES ON NEXT PAGE 1 OF 2. The deficiency listed on the following pages is being cited in accordance with California Code of Regulations Title 22. Please see attached LIC 809d. Deficiency that is being cited needs to be cleared to protect the children’s health & safety. Exit interview was conducted with Site Supervisor, Anahit Shmavonyan via tele-inspection, during which Appeal Rights were verbally explained to Site Supervisor. A copy of this report has been signed by LPA García. This report, along with a copy of the Appeal Rights (LIC 9058) will be scanned via e-mail to Site Supervisor, Anahit Shmavonyan, who understands that an electronic “Read Receipt” and/or confirmation of receipt of the e-mail confirms receipt of the report and constitutes an electronic signature. The facility representative was provided with the mailing address to the Monterey Park Regional Office (1000 Corporate Center Drive, Suite 200B, Monterey Park, CA 91754) and agrees to send a copy of the signed LIC 809 reports by email to LPA and mail originals forms to the office. END OF REPORT: PAGE 2 OF 2.