complaint·November 22, 2022

On 11/16/2022, LPA conducted a subsequent visit and conducted interviews with (4) facility staff and (6) day care children. Facility staff reported that they have never witnessed Director or other staff members handle a child in a rough manner or yell at day care child. Facility staff also stated that children who exhibit challenging behaviors are encouraged to calm down and redirected to do other activities. Children in care are reporting that they like their teachers, staff do not yell at them, and like going to school. On 11/21/2022, LPA also conducted an interview with (2) day care parents. Parents are reporting that their children like the childcare center and have not complained about their teachers. Parents are reporting that they like the teachers and do not have any concerns. Based on interviews conducted with Director Marie Olivelle, (4) staff members, (6) day care children, and (2) day care parents and review of the email correspondence between Director and parent and (4) staff declarations, the complaint is found to be unsubstantiated. Unsubstantiated means that the allegations may have happened or is valid; however, there is not a preponderance of evidence to prove the above alleged violations did or did not occur. Exit Interview was conducted, and a copy of the report was provided to Director Marie Olivelle. Appeal rights were reviewed and provided.