Incident investigation·January 11, 2023

Licensing Program Analyst (LPA) Bardo Baluyot conducted a case management inspection to follow up an incident that occurred at the facility on 1/6/22. LPA conducted a COVID risk self-assessment upon entry and met with Director, Cathy Huang who guided LPA on a tour of the facility. The incident was reported to the Department within the required 24 hours of occurrence. Based on all information obtained including video clips and LPA's own observation of the restroom; no follow-up is necessary regarding the incident. The facility staff could not have done anything to prevent the incident from occurring and preventative measures are being taken in order to prevent a similar incident from occurring in the future. The Notice of Site Visit (LIC 9213) \342\200\223 must remain posted for 30 days during the hours of operation after each site inspection by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. There were no deficiencies observed in regards to today's inspection. Exit interview was conducted with Director, Cathy Huang. Appeal rights explained & provided.