Complaint·May 22, 2026

On 05/22/2026 at 1:45PM Licensing Program Analysts (LPA) J.Duran conducted an Unannounced Complaint Inspection for the purpose of delivering findings for the above allegations. LPA announced purpose of inspection and was allowed entry to facility by Program Director Crystal Parbol, there were 25 children present. During the investigation LPA made observations, conducted interviews, and obtained records. Information gathered from interviewed staff corroborates the RPs allegation that staff are not providing outdoor play. Staff stated on Fridays the on-site church has a Food Distribution program and for the safety of the children, they are kept inside to follow the rainy day schedule that includes physical activities. The facility stated the facility will resume Friday outdoor play. Based on the information that were gathered through the course of the investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. Exit interview was conducted with Program Director Crystal Parbol.