Complaint·June 23, 2021

On 06/23/2021 Licensing Program Analyst (LPA) Monique Ayala conducted an unannounced complaint investigation for the above allegation at 10:45am, LPA was greeted by licensee. LPA toured the facility and gathered the census of children present. There were 12 children in care with the supervision of the licensee and her assistant. The investigation consisted of interviews conducted with Licensee, Licensee’s assistant, children, and other relevant complaint parties. The interviews revealed that there were no witnesses that could corroborate that the provider inappropriately handeled children in care. Based on the evidence obtained the above allegation is deemed UNSUBSTANTIATED. An exit interview was conducted and a copy of this report was provided to the licensee along with Notice of Site Visit and Appeal Rights.