Incident investigation·May 26, 2026

Licensing Program Analyst (LPA) Veronica Martinez Garza conducted an unannounced Case Management Incident inspection at the above facility on 05/26/26 at 11:05 a.m. The purpose of this inspection is to follow up on an incident reported to the Department within 24 hours. At 11:09 a.m., LPA met with the facility representative Raquel Barber. LPA conducted a self-tour and census was taken. Facility representative Monica Bonilla later arrived and assisted LPA with the rest of the inspection. During this inspection, LPA interviewed Staff 1 (S1) and S2 was not available during the inspection. LPA wasn’t able to interview Child 1 (C1) due to the child having lunch then taking a nap. On 05/05/26 at approx. 09:09 a.m. child 1 (C1) was walking in the classroom and tripped over his shoe. C1 went forward and hit his right eye on the rocking chair. Staff followed health and safety policy and procedures and also contacted the child’s parents. The child was taken to the doctor and was cleared to return to the facility on 05/06/26. Interview conducted with S1 revealed that they were walking towards the library area where C1 was waiting for assistance from the staff. According to S1, C1 wanted a book and was going around a green calming colors giant pillow from Lakeshore that was on the floor in the rug area when the child’s foot/shoe got stuck and caused the child to fall forward. Per S1, they grabbed C1 as the child fell forward; however, the child was still able to hit their right eye on the right corner of the rocking chair leg. S1 immediately provided first aid, ice pack, and cleaned the area. S1 stated that the child sustained a cut and minimal blood was observed. S2 called parents, their manager, and the program nurse. C1 was picked up and was taken to the doctor where the child was cleared to return to the facility on 05/06/26. S1 recalls that C1 returned to the facility with a doctor’s note and the child had no restrictions. Per S1, C1 did not receive any stitches and only had a scab that fell the next day. Page 1 of 2 During today’s inspection, LPA toured the area where the incident occurred and observed age-appropriate toys, materials, and equipment in good condition. LPA also took pictures of the library area which included the green calming colors giant pillow from Lakeshore, rocking chair, and rug. LPA observed that the rug is in place and is not easily moved or lifted. Per S1, the green calming colors giant pillow has always been in the library area/carpet as it’s used for children to sit during story time; however, the pillow is removed when children use the blow up animals or during nap time. S1 also revealed that parents of C1 have been advised in the past that the child’s shoes are not appropriate since the shoes seem to fit too big or are slip-ons; however, parents have recently provided shoes that are fitted. LPA advised the facility representative to assess the area/room and items used as decorations or pillows as needed to ensure that those items do not pose a tripping hazard. LPA provided a technical assistance. LPA also advised staff to be aware of children’s clothing and shoes to ensure they are appropriate to prevent any incidents as previously discussed on 01/23/26. The facility should follow their policy regarding clothing/shoes. At this time, the licensee is in compliance with California Title 22 Regulations. Therefore, there are no citations being issued today. The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative, a civil penalty of $100 can be assessed. An exit interview was conducted, and a copy of this report was provided to the facility representative Monica Bonilla. Page 2 of 2