complaint·June 16, 2021

Due to inconsistent statements provided by all the parties interviewed there were no disclosures made regarding the allegation. The allegation has been determined to be UNSUBSTANTIATED. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit phone interview has been conducted with Licensee Maria Flores, Appeal Rights were verbally explained and provided to Licensee as well. A copy of this report (LIC 9099) along with the Appeal Rights LIC (9058) has been signed by LPA Vasquez. This report along with the Appeal Rights will be scanned via e-mail to the Licensee, who understands that an electronic \342\200\234Read Receipt\342\200\235 and/or confirmation of receipt of the e-mail confirms receipt of the report and constitutes an electronic signature. A hard copy of this report, and the Appeal Rights will be mailed, and the Licensee agrees to sign the bottom of each page of the LIC 9099 and return the originals to LPA Vasquez in-person or via U.S. Mail. A Notice of Site Visit was not provided to Licensee since a physical inspection was not conducted. PAGE 2 OF 2