complaint·March 23, 2022

Information from the complaint indicates that the facility does not feed the infants properly and props the bottle up when feeding infants. During interview, Director states that staff hold the infant and hold their bottle while feeding. Staff #3 states that they hold the infant to feed, or if the infant is able, the infant will hold the bottle themselves to feed. LPAs discussed with Director to ensure that all staff understand that if they infant is to be bottle fed, that the bottle should never be propped up and should always be held by either a staff member or the infant themselves if capable. During today's tour, Licensing staff observed infants in Room 14a holding their own bottle and feeding themselves. Licensee states that we cover infant feeding and that "holding the babies' is important and was just discussed in the last meeting. Parents made no disclosures regarding allegations. Children were unable to be interviewed due to being of nonverbal age. Based upon the evidence as presented above, this agency has investigated the allegation above and has determined that the allegation is Unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. No deficiencies are being cited for the allegations listed above The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Exit interview was conducted with Licensee Doris Alvarez, at 11:00am, including a copy of the report. END OF REPORT PAGE 2 of 2