Incident investigation·April 21, 2026

On 04/21/26, Licensing Program Analyst (LPA) Diana Ortiz, conducted an unannounced Case Management-Incident Report visit. LPA met with Director Carolina De Villa-Crelencia who guided LPA on a tour of the facility. LPA observed 30 children and four (4) staff present during this visit. The department received an unusual incident report on 04/17/26 via email for an incident that occurred on 04/16/26. Per Title 22 Regulations the report was reported in a timely manner. During today’s visit, LPA conducted interviews with two (2) staff members, and conducted staff file reviews. LPA observed the classroom where the expired food was stored, as well as a box of expired Graham crackers with expiration date of 10/17/2021 that was kept for observation by facility representative (pictures were taken). Staff #1 (S#1) reported that on 04/16/26, at approximately 4:30–5:00 PM, a parent brought a graham cracker to her office and requested she smell it. Per S#1, the item had an unusual odor and was reportedly given to the child by staff. S#1 located the original packaging from classroom B, and observed the graham crackers were expired (expiration date of October 2021). S#1 contacted the parent later that evening to follow up and no symptoms were reported at that time, and no further updates have been received. Staff #2 (S#2) reported that during outdoor playtime, the child requested crackers at pickup. S#2 stated that none were available but the child directed her to classroom B, to a cabinet where a box of crackers was found. S#2 asked the father for permission, which he granted, and S#2 provided the child with crackers without checking the expiration date. Shortly after, the parent returned, reported the crackers smelled spoiled, and questioned S#2. S#2 acknowledged providing the snack, apologized, and stated she was unaware of the origin of the crackers and that they were not typically stored there. Page 1 of 2 Both statements confirm that expired food was inadvertently provided to a child by staff. The food item was stored in a classroom cabinet contrary to proper storage practices, and the expiration date was not verified prior to serving. Facility took immediate corrective action by removing all classroom food and reinforcing centralized food storage procedures. No illness has been reported to date. Based on observation, information, and interviews conducted, the following deficiencies on the attached LIC 809D are being cited in accordance with California Code of Regulations Title 22. Deficiencies that are being cited need to be cleared to protect the children’s health & safety. LPA informed facility representative, Carolina De Villa-Crelencia that this report dated 04/21/26 document(s) one (1) Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA informed the facility representative, Carolina De Villa-Crelencia to provide a copy of this licensing report dated 04/21/26 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and report reviewed with Director Carolina De Villa-Crelencia. A notice of site visit was provided, and appeal rights were provided and discussed.