Incident investigation·May 14, 2026

On May 14, 2026, Licensing Program Analyst (LPA) Monique Ayala conducted an unannounced Case Management- Incident inspection at the above facility. LPA met with director, Samantha Montes who guided LPA on a tour of the facility. LPA observed 6 children with 3 staff members. The purpose of the inspection is to follow up on 3 incidents the facility reported to the department in a timely manner. During the investigations, LPA interviewed Staff #1 (S1) to Staff #4 (S4) (S4 was interviewed on 04/30/26), LPA interviewed Child #1 (C1) to Child #2 (C2), and LPA obtained a copy of the facility roster. Incident #1 : Per S1, they observed on the facility cell phone C1 being recorded in the restroom by C2. Per S2, the incident was brought to their attention by S1. S2 stated they observed the video of C1 using the restroom. Per C1, C2 recorded C1 while C1 was using the restroom. Per S2, they immediately deleted the video from the facility cell phone. Per S2, they spoke with both children and notified both parents. Per S1, S2, and S4 children are directly supervised when using the facility cell phone. However, in regards to this incident, C1 and C2 were unsupervised with the cell phone in the restroom. Incident #2 : Per S1, they observed C1 and C2 playing in the playhouse outside and heard a nervous laugh from C1. Per S1, they had just turned around to assist another child with a spill. S1 stated, when they turned around to check on the laugh, they observed C2 quickly move their hands. Per S1, they asked C1 and C2 what happened and both children stated nothing. Per S1, they spoke with C1 in a private setting who stated C2 had touched their penis. S2, S1 brought the incident to their attention. S2 stated they spoke to C1 and C2 about the incident and C1 and C2 disclosed they were playing family with C1 being the dog and C2 being the owner. Per C1, C2 stated that dogs do not know how to pee so their private area needs to be pinched in order to pee. Per C1, C2 did not touch C2 underneath their clothing. Per S2, they notified parents. In regards to this incident, there was no staff member that observed the incident and the staff were informed of what happened by questioning C1 and C2. Incident #3 : Per S2, they were informed by S3 that C1 and C2 had eaten an unknown substance from the freezer. Per S3, they had just arrived from picking children up from school and C1 and C2 informed S3 that their stomachs were hurting. Per S3, they asked C1 and C2 what happened and they stated they ate something from the freezer. Per S3, they observed a substance in a paper cup in the freezer that stated "do not remove". Per S3, the children at the facility are fascinated by creating and freezing experiments. Per S2, they contacted poison control and notified C1 and C2 parents of the incident. Per S3, there are no known products at the facility that are toxic and does not know what exactly was in the mixture. Per S3, they were not here when C1 and C2 entered the kitchen and got a hold of the frozen substance. Per, C1 and C2 there was no one with them when they entered the kitchen/office area. During the inspection, LPA observed on multiple occasions children coming/going to areas without staff supervision. LPA also observed children walking through the parking lot when being dropped of while S3 was still at the van. LPA informed all staff that supervision is required at all times. Based on interviews conducted and observation. The facility is being cited 1 Type A deficiency in accordance with Title 22 Regulations, see LIC809D. LPA Monique Ayala informed assistant director, Jessica Amaya that this report dated 05/14/2026 document(s) 1 Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Monique Ayala informed the assistant director to provide a copy of this licensing report dated 05/14/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification An exit interview was conducted and a copy of this report along with Notice of Site Visit was provided to Assistant Director, Jessica Amaya.