Incident investigation·February 2, 2026

Licensing Program Analyst (LPA) Kamile Martin conducted and unannounced Case Management Inspection due to an incident that occurred on 1/27/26 and was reported to the Department on 1/28/26 LPA met with Program Assistant Rachel Cordova whom the reason for the visit was explained. Program Assistant guided LPA on a tour of the facility LPA observed preschool classroom rm 4 indoors and outdoor play area. There were 11 children present and 2 teaching staff and 1 one on one therapist. In the Infant classroom there were 2 children observed an 1 teacher. The facility was observed to be operating within the license capacity limitations. On 1/28/26 an unusual incident report was made to the Department regarding a parent who was told by authorized mid- level manager, that her child had ran away from the school. The parent and program assistant Rachel Cordova reviewed video footage and observed the therapist running behind a child , the mid-level manager climbed over the playground gate to assist the therapist, mid-level manager he was seen holding the child by the hand pulling him to pick him up, and he walked down the hall and put him down in the quiet corner inside of the classroom #4, he was observed forcefully pulling the child’s shirt from his chest which was observed on video camera footage. He removed the mat from the quite corner, and was seen sliding the child across the floor. The mid-level manager has reached out to the parent a total of three times via voicemail, while speaking with the child regarding his behavior. The mid level manager or therapist did not discuss the child’s behavior, or when the child ran down the hall, with on duty staff, teachers, or administrators. Both mid-level manager, and therapist signed out at the end of their shift only to have parent arrive upset and staff not notified of the situation that took place. The ratio for preschool was 11 children and two teaching staff in the classroom. The child’s teachers were 1 was in the doorway down the hall and can see the child interacting with the mid-level manager and therapist, and the second teacher was in the classroom with the other children. The newly hired office manager was on video walking out of the office, near the child, mid level manager and therapist. Program Assistant states the mid level manager and therapist are hired from an outside agency and parent has arranged for intervention services this child was recently diagnosed with autism. Per Program Assistant this is not within policy expectations on how to handle children and reporting incidents to the teachers or administrators. The agency Maximum HealthCare, the Mid level manager and therapist work for were notified and the video camera footage was reviewed by their Clinical Manager Yvonne Medrano who took immediate action and placed Mid level manager on administrative leave until further notice. Teaching staff have provided written statements regarding what they know of what happened and copies were retrieved by LPA Kamile Martin during today ‘s follow up inspection. During todays visit, LPA reviewed child’s file, and Mid level managers file on site which has current TB and flu declination, the California ID, and work ID . Per Program Administrator mandated reporter and CPR are on file at his agency. A copy of the staff roster was provided and reviewed and designation of facility reviewed by LPA KMartin. The log book for supervision was observed in the preschool classroom. Based on information obtained during the investigation, deficiencies are not being cited at this time. Because two teachers and office staff observed the child near the gate exit , Mid-level manager spoke with parent but did not notify on duty staff. Teaching staff statements reveal teacher was in the hallway and observed the child near the exit .Video footage shows child did not exit the building. Child is still enrolled in care and parent has canceled mid level supervisors services. Mid Level supervisor is on Administrative leave with Maximum Healthcare. LPA will follow up with Maximum Healthcare services. A notice of site visit was given and must remain posted for 30 days . Failure to comply with posting requirements shall result in an immediate civil penalty of $100.00 Exit interview conducted and report was reviewed with Rachel Cordova.