complaint·May 12, 2021

Licensing Program Analyst (LPA) Elka Chavez, conducted an unannounced inspection to conclude the above pending allegation. Due to COVID-19 and precautionary measures the inspection was conducted virtually by use of FaceTime with director, Michele Janssen. During the course of the investigation, LPA conducted several interviews with staff, parents and children. There were no disclosures made during any interview to corroborate with the above allegation. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview was conducted with director, Michele Janssen via tele-inspection, during which appeal rights were explained. This report along with a copy of the appeal rights will be sent to the director via email with a read receipt or confirmation of receipt of email, which will act as the director’s signature.