complaint·May 25, 2021

LPA observed the care and supervision of the facility on 03/05/2020 and 04/13/2021. LPA observed the facility to be clean and safe for children in care. LPA observed both the Licensee and Staff #1 caring for children in age-appropriate manners and did not observe any children being injured. LPA did observe Staff #1 consoling children while conducting both the physical and virtual visit. Although it was alleged that a child sustained unexplained injuries while in care, after further investigation it was revealed that staff communicated with the parent on multiple occasions to trim their infant child\342\200\231s nails. According to the interviews from pertinent individuals, the nails were trimmed but the infant was still able to scratch themselves. Based on the interviews, observations, and review of records conducted by LPA Hill, the allegation above was found to be Unsubstantiated. An Unsubstantiated finding means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred due to a violation of Personal Rights or a Lack of Care and Supervision. An exit interview was conducted and a copy of the LIC9099 and Notice of Site Visit was provided to the Licensee. LPA Hill informed the Licensee to read, sign, and email the LIC9099 back to LPA Hill.